After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.Oversized Handling Fee - $20-$40 per item With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.Some items only ship via In-Home Truck Delivery.On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.If the home is a multi-dwelling building, the items will be delivered inside the residence.Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.Oversized handling fee - $20-$40 per item

The amount will be calculated at check out or call us for a quote. Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. *Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs. Orders over $200 will be charged 10% of the total order value with a cap at $350.Īll shipping charges are based on the original retail price of the product prior to any discounts being applied. Orders equal to and under $200 will be charged 15% of the total order value. Generally available for delivery 2-3 weeks after shipping. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.Įxpedited order cut-offs may vary during weeks surrounding a federally recognized holiday. We offer Two Business Day or Next Business Day Expedited Shipping on many items. Items ordered at the same time may not be delivered together. In-stock items will generally arrive in 3-7 business days. Shipping Information Chart Standard Shipping For check and money orders, you can expect to receive your refund check within 7-10 business days. For credit card orders, you can expect to see your refund credit within 72 hours. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-80 and a representative will be glad to arrange a return or exchange for you.

Please carefully inspect your order upon delivery. All products are guaranteed from defects for a full year. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees).

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